Frequently Asked Questions · Law Firm
Answers to common questions about AI phone intake for law firms: confidentiality, practice areas, consultation scheduling, after-hours calls and pricing.
Product questions
How does AiScriba work for law firms?
Forward your firm's phone to AiScriba. Our AI conducts professional intake calls, qualifies potential clients, schedules consultations, and sends detailed summaries to the appropriate attorney.
Is client information kept confidential?
Absolutely. All calls are encrypted end-to-end, data is stored in SOC 2 compliant facilities, and our system is designed with attorney-client privilege considerations in mind.
Can it handle different practice areas?
Yes! Configure intake questions and routing rules for each practice area. The AI adapts its questions based on whether the caller needs help with personal injury, family law, criminal defense, or any other area.
How does consultation scheduling work?
The AI checks attorney calendars, matches practice area expertise, and books consultations directly. Callers receive confirmation with intake forms and directions.
Can it screen for case viability?
Yes. You can configure screening criteria for each practice area. The AI asks qualifying questions and flags high-value cases for immediate attorney follow-up.
Pricing questions
Can I change plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Is there a free trial?
Yes! All plans come with a 14-day free trial. No credit card required to start.
What happens if I exceed my call limit?
We will notify you when you are approaching your limit. Additional calls are billed at a per-call rate, or you can upgrade your plan.
Do you offer annual billing?
Yes, annual billing is available with a 20% discount. Contact us for details.
Still Have Questions?
Our team is here to help. Get in touch and we will get back to you within 24 hours.